Q: Why do I have to move my website? What does website migration include?
A: When your present hosting provider can no longer meet the needs of your site, or when you undergo frequent downtime, or if you are forced to wait for hours for the customer support team to get back to you, it may be a good idea to switch your web hosting provider, i.e. to transfer all the files for your web sites along with your databases from your present provider to your future provider. At S Web Host, we are aware that this can be difficult and time–consuming. This is the reason why we’ll accomplish all that for you at no cost!Our trained technical team reps will transfer your website content from your current provider to us. Our technicians have broad experience migrating web sites and can handle anything – from a traditional WordPress weblog or Joomla™ CMS–powered site, to a very elaborate, custom–built web application.
Q: How long will the web site migration procedure take?
A: We strive to carry out all web site migrations as fast as possible. Nevertheless, we don’t have a fixed time frame for website migrations. There are different things that you need to take into account – the sheer size of your site and the workload of our website migration team, etc. We constantly try to carry out each migration within 48 hours. With less sizeable websites, our team typically manages to finish in less than 24 hours.
Q: Do you require something from me before you begin moving my website?
A: We will need the login details for your current web hosting provider’s Control Panel along with the website’s name (domain name).
Q: You will access delicate data. How can I be sure that you won’t abuse it?
Q: Will my website be offline during the transfer?
A: While we migrate your web site, it will be available both in your hosting account with us and in your account with your previous hosting provider. When the migration is over, we’ll make sure that everything is functioning correctly and that the integrity of your web content is not affected before notifying you that the migration is over. After that, we’ll explain to you how to transfer the domain to your web hosting account with us and how to modify your DNS resource records.
Q: Will my current web hosting provider learn that I’m leaving them?
A: While we migrate your content, your web hosting provider won’t be aware of the transfer at all. We won’t touch base with them in any way.
Q: Does it make any difference what platform my current provider is using?
A: We can migrate your site from any hosting provider or any Linux–powered hosting platform provided that we can acquire access to the Control Panel and there’s File Transfer Protocol access available.The only websites that we are unable to migrate are those based on closed–source software apps like Wix, BaseKit, Jimdo, Website Tonight, Four Square and Mr Site.