Assistance Channels

  • 1 hour ticket response time

  • A one hour Ticket Reply Warranty

  • Each ticket that you post to the technical assist Dept will be answered in approximately one hour. All general problems are going to be taken care of asap. Nonetheless, if the service request you have submitted calls for aid from a licensed admin technician, we will address the ticket to him and will inform you about the postponement.

  • Top quality support service

  • Qualified Technical Support Service

  • Our tech help and support Dept will be on shift for you 24/7/365 to to respond to all support demand tickets that you submit. We offer client support for all the software applications that are installed in advance on your server. These include our in–house created Site Control Panel, the chosen OS and the server administration panel (in accordance with the VPS type).

  • Intuitive help center

  • An Informative Help Section

  • In the Site Control Panel that is offered 100% free along with your virtual server, you can easily find an informational Help section, containing all that you should be aware of when monitoring your web sites and apps. We have added a range of how to articles and video training that show the standard site managing duties in an understandable fashion.