A Control Panel is a software tool which is used to control the content of a website hosting account. Including, but is not limited to, files, email messages, databases, statistics and various operations performed with them. The CP offers a web-based interface to manage these things and everything else associated with the Internet hosting service via different sections where you can access features through buttons and/or menus. The less complicated to use a Control Panel is, the simpler it'll be for you to control your web presence in general. In the general case, the Control Panel is the hosting account’s back office, while a different billing account is used to manage payments and domain name registrations - if the company offers that service. Trouble tickets can be dealt with through the billing account or via a different system.